Human services: health and technology

Human services: health and technology

Feb 25
Our Human services sector employs 1.8 million Australians, accounting for 14 per cent of Australia’s workforce. As digital transformation continues community expectations around improved access to healthcare and human services and how they will be delivered in the future have increased. It’s in this environment that more patient focused and personalised services are expected.
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Professor Mary Foley AM, Managing Director, Telstra Health
Evan Rawstron, Partner in Charge, Policy, Programs and Evaluation and Global Lead, Health Analytics, KPMG
Dr Nic Woods, Health Industry Executive and Chief Medical Officer, Microsoft

Event Overview

The first event in CEDA’s Human services series explores the ongoing transformation underway in Australia’s Healthcare system:
  • how new technology and advances in artificial intelligence is driving transformation across public health, mental health and social services and what it means for improving care, service provisioning and patient outcomes;
  • the tools and thinking being employed to streamline the adoption of new technologies – how much has technology changed how the health care sector works
  • the drivers of further transformation and why ongoing transformation is critical to ensure the sustainable provisioning of services and affordability for patients. 
Join this opening discussion to hear from an expert panel on opportunities posed by new technologies in the healthcare sector and tools for businesses to tackle the challenges associated with adoption and implementation.

Livestream start times:
SA: 12.30pm
NT: 11.30am
QLD: 12.0pm
WA: 10.00am

Meet the speakers

Professor Mary Foley AM
Managing Director, Telstra Health

Mary has a distinguished career in the health sector, holding leadership positions in state government and national roles, the private sector and not-for-profit organisations. In 2017 she was appointed Managing Director of Telstra Health, Australia’s largest Australian-owned health digital technology company which also includes Dr Foster in the UK. Telstra Health is a subsidiary of Telstra Corporation, Australia’s largest telco. Mary was appointed as a Member of the Order of Australia for her contribution to public administration in health and education (2016), received the Centenary Medal from the Federal Government for her business leadership in the private sector, and she is a former Telstra NSW Business Woman of the Year.

Evan Rawstron
Partner in Charge, Policy, Programs and Evaluation and Global Lead, Health Analytics, KPMG

Evan has worked nationally and internationally with governments, as well as public, not-for-profit and private health care payors and providers to enable consumer-centred transformation of health systems and services. He is also an integral part of KPMG’s global health leadership team, coordinating the Firm’s work across more than fifteen countries in the areas of digital transformation and data analytics in health care.

Dr Nic Woods
Health Industry Executive and Chief Medical Officer, Microsoft

Having spent over 20 years working in clinical medicine and digital health globally, this is an incredibly dynamic time to be working in this intersection. I believe information technology has the capacity to significantly and positively change the face of how healthcare is delivered and how patients and consumers will participate with their care now and into the future. The acceleration of medical and digital technologies is opening a world of possibilities and now is the time to harness the best of them to support the generations of the future. 

Supported by CEDA member

Major sponsor

Further sponsorship available:

Align your brand with CEDA and communicate with hard-to-reach business, government and policy leaders by sponsoring this event. Contact CEDA Program and Innovation Team on 03 9662 3544 or email
Public event advice – Coronavirus

At CEDA we are proud to regularly convene and engage speakers and audiences as an essential element of our efforts to broaden discussion and debate of the most important policy issues facing Australia. In doing so, our first priority is always the safety and wellbeing of our guests and staff.

CEDA is currently delivering a digital program of public events, podcasts and virtual Trustee roundtable discussions; hybrid events with both a livestream and audience in attendance; and face-face events, where there is member demand and they can be delivered in accordance with government health advice for a specific state.

For face-to-face gatherings, CEDA is working closely with our hosts and venues to ensure that social distancing can be maintained and facilities and equipment have been properly sanitised. Attendance numbers will strictly adhere to government guidelines for each state.In line with government advice we request people that are unwell with cough or fever or other respiratory symptoms do not attend CEDA events. We also ask that you follow government advice and maintain social distancing by refraining from shaking hands or exchanging physical greetings, and wherever possible, staying at least 1.5 metres away from others.

CEDA will continue to closely monitor government advice regarding public gatherings and will follow all relevant health advice from the Australian government in relation to COVID-19.

We acknowledge the Traditional Owners of country throughout Australia and recognise their continuing connection to land, waters and culture. We pay our respects to their Elders past, present and emerging.

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