Company pulse: rebuilding public trust in our institutions

Company pulse: rebuilding public trust in our institutions

Oct 2
How is business responding to the ‘trust deficit’? What must business do now to deliver on both commercial and community expectations?
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Jarrod Ball, Chief Economist, CEDA
Daniel Smith, Executive Director and Founder, CGM Communications
Glen Mesch, State Managing Partner WA & SA, Perpetual
Tracy Taylor, Dean – Murdoch Business School, Murdoch University

Event Overview

CEDA’s inaugural Company Pulse report seeks to better understand community expectations of business; and the challenges facing business leaders as they attempt to sustain business performance and respond to changing community expectations.
The decline of community trust in business has been much discussed, and rebuilding trust will be difficult without understanding the expectations that underpin it, and how and where those expectations intersect with strategic business priorities.
CEDA Chief Economist, Jarrod Ball and a panel of experts will discuss the Company Pulse findings, as business leaders across sectors:
  • Provide insights into current priorities for companies;
  • Consider the positive role senior executives play in influencing economic, environmental and social reform agendas;
  • Articulate community expectations around honest and ethical behaviour; and
  • Measure social licence to operate and raise the responsibilities and obligations of business to employees, shareholders, customers, suppliers, local communities and governments.

Event presentations

Jarrod Ball, CEDA MP3

Daniel Smith, CGM Communications MP3 | PDF

Moderated discussion MP3

Delegate handout PDF


Meet the speakers

Jarrod Ball
Chief Economist, CEDA

Jarrod Ball joined CEDA as Chief Economist in 2017 with over 15 years of experience as an economist across the public and private sectors. He has held senior roles at the Business Council of Australia, in EY’s advisory services practice and more recently at BHP. Jarrod also worked in the Federal Government and was a lead adviser on microeconomic reform for the Victorian Departments of Premier and Cabinet and Treasury and Finance. He is a member of CEDA’s Council on Economic Policy and the Melbourne Economic Forum. Jarrod holds a Masters degree in Economics from Monash University and undergraduate degrees in Business (Economics) and Arts from the University of Southern Queensland.

Daniel Smith
Executive Director and Founder, CGM Communications

Daniel Smith is a leading government relations and strategic communications practitioner, and a trusted advisor to people at the highest levels of government and industry.

Prior to founding CGM Communications in 2011, Daniel was Western Australian General Manager of CPR, a national public affairs and government relations firm.  Daniel was previously Deputy Chief Policy Advisor in the Department of Premier and Cabinet.

Daniel has worked on stakeholder engagement and communications strategies for some of Western Australia’s highest profile private, public and community sector organisations. With a background in social and marketing research, Daniel is an astute developer of public messaging, as well as being a thought leader in the areas of social licence and corporate social responsibility.

Meet the panel

Glen Mesch
State Managing Partner WA & SA, Perpetual

Glen has worked in financial services since leaving school in 1978 and starting his employment with the then Bank of New South Wales. Fast forward, Glen joined MLC as a life agent in 1990 and established Broome Financial Services, a life and general agency, before relocating to Perth in 1999 and joining Perpetual Private Clients as a BDM.

In 2001 Glen moved to Australian Skandia, a start up business in Australia as State Manager for WA before taking up the role of SM Qld in 2004. Following the takeover of Skandia by Old Mutual, Glen moved to Asgard Wealth Solutions as head of Asgard and Securitor in Qld, then BT Financial following the takeover of St George Bank by Westpac during the Global Financial Crisis.  
In Jan 2011, Glen returned to Perth to take up the position as State Manager of Perpetual Private Clients, and recently promoted into the role of Managing Partner WA & SA.

Tracy Taylor
Dean – Murdoch Business School, Murdoch University

Professor Taylor has recently commenced as Dean, Murdoch Business School with over 30 years higher education experience and 15 years in senior management roles. Professor Taylor is a passionate educator, mentor, and an internationally recognised sport management scholar with over 200 research publications. Professor Taylor is currently leading a three year ARC funded project on The Professionalisation of Women's Team Sport.

Professor Taylor's consults to business and the non-for-profit sector on leadership and executive development. She is currently on the IOC Athlete 365 Advisory Board, the Australian National Rugby League Research Committee and is a Visiting Professor at Ottawa and Molde University. 

Kindly hosted by CEDA member:

Public event advice – Coronavirus

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