Victoria's essential services: keeping communities connected

Victoria's essential services: keeping communities connected

Nov 11
Hear from Essential Services Commissioner, Kate Symons, about the work of regulated businesses to support and empower vulnerable customers.
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Kate Symons, Commissioner and Chairperson, Essential Services Commission

Event Overview

In August 2021, the Essential Services Commission released its ‘Getting to fair strategy’. Working with the community, experts and stakeholders from the energy, water, energy efficiency and local government sectors over 18 months, the Commission developed a new strategy aimed at breaking down the barriers to essential services for people experiencing vulnerability.

Join Commission chairperson Kate Symons to discuss the strategy, the role of the Commission in protecting consumers and working with regulated businesses to empower consumers to seek help when they need it.

This briefing is by invitation only to CEDA Trustees. Trustees are senior leaders nominated by CEDA member organisations. At CEDA boardroom briefings Trustees hear from an informed, expert guest speaker in a private, small group setting. Invitations to boardroom briefings are a valued benefit of CEDA membership. Chatham House Rule applies.


Meet the speaker

Kate Symons
Commissioner and Chairperson, Essential Services Commission

Kate was appointed full-time commissioner and chairperson in September 2019, after being a part-time commissioner since October 2016. As a lawyer with qualifications in public administration and corporate governance, Kate has experience across a number of sectors. Kate has particular expertise in risk, compliance and governance issues. She acted as solicitor-assisting for the HIH Insurance Royal Commission, has held roles within the university sector and the Federal Court of Australia, and has worked in private practice both in Australia and overseas.

Meet the host

Angela Jaric
Partner, Risk Advisory, Deloitte

Angela is a Risk Advisory Partner at Deloitte who seeks to help the power and utilities sector embrace regulatory disruption through her deep and trusted relationships, her tenacity and fast adoption of tech-enabled solutions. Angela is a regulatory compliance and conduct risk professional with over 19 years of experience working in Australia and across the Asia Pacific region. She has a strong focus on helping clients navigate disruption in both regulatory and stakeholder expectations, and understand the impact of this change to business processes, controls, customers, third party relationships and operational performance.

Kindly hosted by CEDA member:

Trustee event advice - Coronavirus

We at CEDA are proud to regularly convene and engage speakers and audiences as an essential element of our efforts to broaden discussion and debate of the most important policy issues facing Australia. In doing so, our first priority is always the safety and wellbeing of our guests and staff.

CEDA is currently running Trustee roundtable discussions virtually and face-to-face where there is member demand and they can be delivered in accordance with government health advice for a specific state.

For face-to-face roundtables, CEDA is working closely with our hosts and venues to ensure that social distancing can be maintained and facilities and equipment have been properly sanitised.

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We acknowledge the Traditional Owners of country throughout Australia and recognise their continuing connection to land, waters and culture. We pay our respects to their Elders past, present and emerging.

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