Refund and cancellation policy

Events - refund and cancellation policy

• Ticket cancellations, received by 5.00pm 10 days prior to the event, will be refunded in full.
• Full payment is required for any cancellation received within 10 days of the event or for non-attendance on the day.
• Attendee substitutions for the originally booked event may be made until the event commences.
• CEDA does not hold registration fees in credit. Registrations can be cancelled or transferred to another event in line with the policy above.
• All cancellations and changes must be forwarded in writing, by email, to the relevant event contact.
• Refunds will be processed within 21 days of cancellation via the same method used for payment.